Honest Garage Door Repair

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February 18, 2016 | jennifer

We’re so glad Sarah reached out to us after she was told she needed a whole new garage door and system. Turns out, garage door technician Andy was able to fix her up quickly and without major expense. If you’d like an honest assessment of your garage door troubles, give us a call or schedule an appointment online.

Excellent service, very honest and nice repair man. Cheney Door told me I need a whole new system etc. He was very polite and told me I just needed a simple fix. I would highly recommend Overhead Door Company to anyone! Thank you, thank you, thank you!

– Sarah, Wichita

Categories: Testimonials Tags: garage door repair, testimonial

Garage-door spring broke while my husband was on his truck driving 34-hour restart. Overhead fixed it that very day and did so for less than their original quote! Customer loyalty and referral definitely earned from us! 2 other places not only couldn’t make it out that day but were trying to upsell is into more than we needed! Many thanks, Overhead!

Tracy Topham

17:47 12 Nov 19

Overdoor was awesome getting my garage door fixed for me. In fact they were at my house 2 hours after i called them to get it working. Very professional and knowledgeable, will definitely use them in the future when needed

Angie Harrod

15:57 11 Nov 19

Overhead Door was able to work us in quickly and finished the job far faster than I’d anticipated! A broken spring meant our vehicle was “trapped” in the garage so it was pretty urgent to get it repaired.Thank you for a job so well and quickly done!

Janet Graf

14:53 09 Nov 19

Overhead door came out right away when our door was stuck in the down position. The technician was knowledgeable and professional. He fixed it in good time. Thankyou Overhead Door

thomas anderson

20:19 25 Oct 19

Called them out for routine maintenance on our garage door. The tech that arrived was very polite and professional. Explained what our door needed and had it completed to our satisfaction in less than an hour.

Teresa Hernandez

17:52 04 Oct 19

Very professional and expert at repairs. Highly recommend. From the receptionist to the staff at the store to the repairman that came to our home – pleasant, helpful and knowledgeable. Thank you!

Leann Cless

20:58 03 Sep 19

Due to a lightening strike our garage doors weren’t working right. They came out promptly, replaced the sensors which had been knocked out. The doors work great again.

Roxie Herrman

18:40 30 Aug 19

Our garage door was not closing correctly all the time. The technician came out, assessed the situation, and quickly resolved the problem, then trained me on what to do if it happened again. So far so good and no problems. Very knowledgeable and friendly technician. Thank you

Diana Williamson

14:23 23 Aug 19

First-class service from Overhead Door Company of Wichita™. Punctual, superior service and spectacular to work with. Turned out our problem wasn’t with the garage door itself but Billy did some maintenance and lubrication which was very much needed. I would certainly use their service again!!

Kathy Foster

13:21 23 Aug 19

Billy at Overhead Door Company of Wichita™ was pleasant to work with and responded swiftly to my request for a spring replacement, even during evening hours. He was able to schedule the replacement as soon as my schedule allowed. I would endorse them if you find yourself in the unpleasant situation of needing a new spring!!

Chris Black

16:43 22 Aug 19

Great service. They were there in about 1 hour after I called them. Had my problem fixed up and gone in the next hour. Fastest service I can remember. My wife wasn’t even late getting to work. The car was stuck in the garage. Great job. I will be calling again.

Mike Eppright

17:44 16 Aug 19

Door kept retreating up as if an obstruction existed. Overhead tech repaired wiring and made some other adjustments. He was courteous and efficient. This is why we bought both our openers from them.

Bob Jenkins

15:27 16 Aug 19

Our garage door jammed when a cable broke. Mike Dupree came out asap and fixed the problem with new cables and pulleys. Cost very reasonable for timely service. Thanks Mike!

Stephen King

19:34 02 Aug 19

Setting an appointment online was easy, Tech was Prompt, professional, and explained what repairs were needed and what was absolutely necessary to have my garage door functioning again and all work was completed quickly.

Marianne Lee

17:51 01 Aug 19

The service technician arrived on time, worked in a timely manner, and left the area clean. I was given options for servicing the broken spring on my door. Then he went above and beyond to help me with some extra questions, and helped me get a new remote at the day of repair. The bill was exactly what they said it would be.

Michelle Webster

16:53 29 Jul 19

Great customer service….right from the beginning to the end. Pleasant receptionist who totally should get a 10! You could hear the smile in her voice! Billy went over and above fixing our problem and taking the time to explain everything to me. I highly recommend Overhead Door Company!! GREAT JOB!

Nick R

20:56 24 Jun 19

Knowledgeable staff and good service! I won’t use anybody else for my overhead and entry door needs.

Sheila Gillespieujj

17:09 12 Apr 19

We call them a couple days ago and the fix our garage today. We would definitely refer them to our friends. They do a great Job.

Deb Rempel

20:36 12 Dec 18

I had a new garage door opener installed. Overhead Door was honest, kind, excellent and prompt. I don’t give many five-star ratings but I would give overhead door six stars if it were possible!

Brett Hamrick

14:23 28 Nov 18

I called them to get a broken spring replaced. They were able to come out the same day. Not only did the tech replace the broken spring, but he cleaned and adjusted the door for the same price. I was thinking I might need to replace the door soon but it moves and sounds better than it has in years. Thanks.

Julian Dedeaux

00:24 17 Nov 18

Called them @ 130 and they had someone out by 4. That’s extremely fast service in this type of work. Before I called these folks, I called the other “overhead door” company who were nice, but told me that I would have to be taken care of “after hours” as a commercial customer took priority over me. I mean, I get it, take care of the big spenders but they probably should have NOT told me that! Anyways, call These folks they are GREAT!!!

Larry Tobin

13:39 07 Nov 18

All went well, got unloaded fast and employees were friendly

Annalee Adams

21:31 14 Aug 18

We had a great experience with this company! Please do not waste your time with Reddi or any other. Won’t go into details but please do not call Reddi.

Mike Kealey

16:42 09 Jan 18

Overhead Door sent out Tim to fix our garage door and he was awesome! He replaced the springs, installed safety wire, and I talked with him while he was completing the work. He answered all my questions about the doors, knew the answers the everything I asked (as I knew almost notice about garage doors), and was very polite. We recently purchased our home and have had quite a few people over to do work in the past few months (electricians, locksmiths, contractors, etc.) and Tim was definitely one of the best in regards of customer service. Customer service, to me, is very important and what sets apart companies and makes me want to do business with someone again. Because of Tim, and the quality of work performed, I will be going back to Overhead Door the next time we need help with our garage doors. Most companies in this field can fix a spring easily, but the service provided made the difference for. Fair price and fast service as well.

Tim Herrman

18:21 01 Dec 17

Great place to buy garage door stuff from

Brandon Carlson

12:43 30 Aug 17

Staff is friendly and helpful

Brandon Lehmer

03:05 19 Aug 17

I’ve never left a review for a company before, but i have to now. This was one of the best experiences I’ve had in a long time. I called around 8pm and they would’ve came out then for like $7 more an hour which i would’ve gladly paid but their techs were busy on a commercial project. That was fine, i wasn’t even expecting someone to answer! The woman who answered was super nice and helpful. They called me first thing the next day and sent Craig out asap. I left my back door open for him since i was at work. I came home and everything was PERFECT. I installed a door on my own and needed a pro to get it working properly. And, he did. $205 bucks to fix my shotty attempt? I’ll take it. I spent $400 on the door and opener, so $600 for a basically new door is amazing. They will get many referrals from me. Don’t call any other door company. These guys are amazing. Keep up the good work. Companies like this are few and far between anymore. If the owner sees this, Craig and your office girl need raises!

Chase B

17:27 07 Apr 17

Called on a Friday morning at 9:00AM and had Justin at my house by 11:30AM. Replaced both of my torsion springs in about 15-20 mins. He was able to process my credit card right on the spot. Super nice, professional people. Great job guys, keep up the good work! Thank you!

Rick Ammon

14:35 19 Jan 17

One of our garage door springs broke. We called the company and they sent out Andy the very next day. Andy diagnosed the problem and we decided that new garage doors would be a better solution since our old doors were rotting and weighed a ton! Later that day, Jason came out and installed out new doors. Both Andy and Jason were very friendly and true professionals. Jason did an expert job and even had to do some extra things to make the doors operate correctly (he had to move our garage door opener over a few feet so it would be on center). We couldn’t even tell Jason was here, besides the new doors of course, no mess or left over parts! Fairly priced and top tier service, would refer and use again.

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